Artemis Remote Assistance
Can't come to us? We can come to you! Artemis Computers offers Remote Assistance! All the same great service, from the comfort of your home or business.
*Internet Connection Required
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Have a question you don't see an answer to? Contact us at any time!...
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IN STORE SERVICE FREQUENTLY ASKED QUESTIONS...

What is the average turn around time for fixing a computer brought in for repair?
I have never brought my computer in for repair before. What do you all need from me?
I am not sure what is wrong my computer and I don't want to spend much to fix it. What do I do?
My computer is essential to my business and I need it back as quick as possible. Do you have any service options for this ?
I had my computer in to have a virus removed a couple weeks ago and I think it is still infected. Is there any warranty ?

ONSITE SERVICE FREQUENTLY ASKED QUESTIONS...

I am from out of town. Are you still able to help me with my computer problems ?
I am unable to bring my computer to you for instore service. Are you willing to pick it up and return it when service is complete?
What are your service rates for having an oniste service to my home or business? What are my payment options?

REMOTE ASSISTANCE FREQUENTLY ASKED QUESTIONS...

I see that you have remote assistance services. Can you access my computer when ever you want after you have helped me ?
Is it easy to connect using your remote solution? I have pretty tough firewalls and security. How does it work?
I like the idea of not having to unhook and drag my computer down to your location. How much does it cost for this service?
Remote assistance sounds like the best option for me. How to I go about getting a tech to connect to our computer and fix our problems ?
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